What is your standard delivery lead time?

Our standard lead time is approximately 30–35 business days after receipt of the deposit; however, depending on raw material availability, the shipping cycle for certain models and colors may be as short as 25 days or less.

Which mode of transportation do you use?

Via sea or air freight. We have contracts with numerous freight forwarders and express service providers.

Can I ship via FedEx?

Yes, we have more cost-saving options available.

I have other quotes that are even lower.

We can try to match your target rate. However, a lower price implies lower quality—and I’m sure neither of us would want to see that happen.

Is the shipping cost high?

Shipping rates are constantly fluctuating. However, we have 5–6 freight forwarders to choose from, so we can screen and select the best option for you.

What is the difference between a traditional hair dryer and a high-speed hair dryer?

The primary differences between traditional hair dryers and high-speed hair dryers lie in their motors, airflow speed, temperature, and additional features. High-speed hair dryers typically utilize brushless motors, offering faster rotational speeds and higher airflow velocities; moreover, they often incorporate hair-care functions—such as negative ion technology—to protect the hair. In contrast, traditional hair dryers predominantly employ carbon-brush motors, which generate lower airflow speed

If I place a small order first, followed by a larger order, could you offer me a discount?

We look forward to a long-term partnership; we will offer a discount on your second order.

If I need a sample, could you make just one for me?

Of course, we also hope to establish a long-term partnership, so that we can reserve samples exclusively for you.

Do your products use proprietary molds?

Yes, they are all proprietary-mold products that we have independently designed and developed.

What is the proportion of defective products?

The after-sales service rate is less than 5 per 1,000 units.

How long is your warranty period?

The standard shelf life is one year.

What certificates do you have?

ISO 9001, FCC, CE, UL, KC, PSE, UKCA, and others—meeting the certification requirements of the vast majority of countries worldwide.