FQA
常问问题
Q What is your supply capacity?
A With a daily production capacity of 5,000 units, annual shipments range from 1.5 million to 2 million units.
Q What are your main products?
A High-speed hair dryers across various market segments, all-in-one air styling tools, air-based garment care products, and personal grooming and styling tools of varying grades.
Q Who are the partners?
A Radialight, VODANA, Sinbo, LIPWEL, VINTIS, etc.
Q How strong are your company's R&D capabilities?
A We possess years of experience in the R&D and commercialization of small air appliances. We hold an independent portfolio of air duct and motor technologies, backed by numerous invention and utility model patents. Furthermore, we launch four new products annually.
Q What material are your products made of?
A PP, PC, aluminum alloy, etc.
Q What is your power range?
A 1300W-2000W
Q Could you send me a free sample?
A Yes, but would you mind covering the shipping costs? If you place an order, the fee will be fully refunded.
Q What is your minimum order quantity?
A We support a Minimum Order Quantity (MOQ) of 500 units.
Q What colors can I choose?
A We can produce any color according to your requirements. Simply provide the color number, and we will take care of the rest.
Q Can I print my own logo?
A Yes, provided the order quantity exceeds our Minimum Order Quantity (MOQ).
Q Can I customize the outer packaging boxes?
A Certainly. However, a Minimum Order Quantity (MOQ) applies. We can send you sample images for your confirmation.
Q What certificates do you have?
A ISO 9001, FCC, CE, UL, KC, PSE, UKCA, and others—meeting the certification requirements of the vast majority of countries worldwide.
Q How long is your warranty period?
A The standard shelf life is one year.
Q What is the proportion of defective products?
A The after-sales service rate is less than 5 per 1,000 units.
Q Do your products use proprietary molds?
A Yes, they are all proprietary-mold products that we have independently designed and developed.
Q If I need a sample, could you make just one for me?
A Of course, we also hope to establish a long-term partnership, so that we can reserve samples exclusively for you.
Q If I place a small order first, followed by a larger order, could you offer me a discount?
A We look forward to a long-term partnership; we will offer a discount on your second order.
Q What is the difference between a traditional hair dryer and a high-speed hair dryer?
A The primary differences between traditional hair dryers and high-speed hair dryers lie in their motors, airflow speed, temperature, and additional features. High-speed hair dryers typically utilize brushless motors, offering faster rotational speeds and higher airflow velocities; moreover, they often incorporate hair-care functions—such as negative ion technology—to protect the hair. In contrast, traditional hair dryers predominantly employ carbon-brush motors, which generate lower airflow speed
Q Is the shipping cost high?
A Shipping rates are constantly fluctuating. However, we have 5–6 freight forwarders to choose from, so we can screen and select the best option for you.
Q I have other quotes that are even lower.
A We can try to match your target rate. However, a lower price implies lower quality—and I’m sure neither of us would want to see that happen.
Q Can I ship via FedEx?
A Yes, we have more cost-saving options available.
Q Which mode of transportation do you use?
A Via sea or air freight. We have contracts with numerous freight forwarders and express service providers.
Q What is your standard delivery lead time?
A Our standard lead time is approximately 30–35 business days after receipt of the deposit; however, depending on raw material availability, the shipping cycle for certain models and colors may be as short as 25 days or less.
Q What is your standard delivery lead time?
A Our standard lead time is approximately 30–35 business days after receipt of the deposit; however, depending on raw material availability, the shipping cycle for certain models and colors may be as short as 25 days or less.
Q Which mode of transportation do you use?
A Via sea or air freight. We have contracts with numerous freight forwarders and express service providers.
Q Can I ship via FedEx?
A Yes, we have more cost-saving options available.
Q I have other quotes that are even lower.
A We can try to match your target rate. However, a lower price implies lower quality—and I’m sure neither of us would want to see that happen.
Q Is the shipping cost high?
A Shipping rates are constantly fluctuating. However, we have 5–6 freight forwarders to choose from, so we can screen and select the best option for you.
Q What is the difference between a traditional hair dryer and a high-speed hair dryer?
A The primary differences between traditional hair dryers and high-speed hair dryers lie in their motors, airflow speed, temperature, and additional features. High-speed hair dryers typically utilize brushless motors, offering faster rotational speeds and higher airflow velocities; moreover, they often incorporate hair-care functions—such as negative ion technology—to protect the hair. In contrast, traditional hair dryers predominantly employ carbon-brush motors, which generate lower airflow speed
Q If I place a small order first, followed by a larger order, could you offer me a discount?
A We look forward to a long-term partnership; we will offer a discount on your second order.
Q If I need a sample, could you make just one for me?
A Of course, we also hope to establish a long-term partnership, so that we can reserve samples exclusively for you.
Q Do your products use proprietary molds?
A Yes, they are all proprietary-mold products that we have independently designed and developed.
Q What is the proportion of defective products?
A The after-sales service rate is less than 5 per 1,000 units.